Our experienced team, backed by 50,000+ successful projects, will guide you through our extensive catalog to find your ideal cable solution. We'll then provide a clear, detailed quote.
Having customized over 100,000 cable products, we specialize in crafting highly tailored cables to meet the unique needs of your industry. Whether you have a specific design in mind or require a custom solution based on your requirements, we can deliver. Explore our [success stories]* to see how our customers have achieved significant business wins through our highly customized underwater data cables.
We offer a variety of shipping options to suit your preferences, ensuring your cables reach you safely and promptly.
Our expert team has assisted numerous customers in troubleshooting cable malfunctions, and provided effective solutions for them. Explore our [case studies]* for real-world examples of our successful solutions.
For any quality concerns with your cable, we pledge to collaborate with you to find a solution within 48 hours.
Yes, we offer personalized customization options for cables. There are two methods available:
1. Customer-Supplied Designs
2. Custom Design Based on Requirements
Examples of Customized Options:
Insulation Materials: Select from different insulation materials like PVC, TP, XLPE.
Shielding: Options for additional shielding to protect against electromagnetic interference.
Color Coding: Custom color coding for easy identification.
Temperature Ratings: Cables designed to operate in specific temperature ranges.
Flexibility: Enhanced flexibility for applications requiring frequent movement.
Jacket Materials: Choose specific jacket materials for added durability or resistance to chemicals and abrasion.
For details on the customization process, please [click here]*.
1. Consultation and Quote: Speak to our cable specialist about the cable product you need and get a price quote, [click here]* for contact
2. Order Confirmation: Confirm the price, quantity, and type of cables with our cable specialist , then sign the contract.
3. Payment: Make the payment via Telegraphic Transfer (TT).
4. Delivery Arrangement: Our ECHU specialist will arrange for your delivery. Delivery time depends on the shipping method and destination.Our specialist will keep you updated on the shipping status and provide all necessary information.
5. Receipt Confirmation: Confirm that you have received the product.
For international transactions, we accept Telegraphic Transfer (TT). There are two payment options:
Pay 30% of your order amount before production, and the remaining 70% before shipment.
Pay 100% of the order amount before production.
If the cable is in stock, we will send it out immediately. If the cable is not in stock, we will begin production, which typically takes around 7-10 days.
Answer: Our delivery method depends on the agreed trade terms. Here are the options:
1. EXW (Ex Works): The customer arranges for their freight forwarder to pick up the goods from our warehouse.
2. FOB (Free on Board): We deliver the goods to the designated Shanghai customs warehouse or any other customs warehouse in China. The freight forwarder then handles customs clearance and export. We cover the domestic customs clearance and documentation costs.
3. CIF (Cost, Insurance, and Freight): We deliver the goods to the designated Shanghai customs warehouse or any other customs warehouse in China. We cover the sea freight and insurance from the domestic port to the customer’s designated port. The freight forwarder handles customs clearance and export.
These are our three main delivery methods.
Delivery times can vary depending on the specific port of destination. Here are some general guidelines:
Southeast Asia: Typically 5-12 days.
Russia (Vladivostok Port): Approximately 6 days from Shanghai or 15 days from Tianjin.
Russia (Saint Petersburg): Approximately 40 days from Shanghai.
Please note that these times are estimates and can vary. To get a delivery time for your destination, please talk to our specialist to confirm an estimated delivery time.
We offer comprehensive after-sales support.If there are any quality issues with our products, we pledge to collaborate with you to find a solution within 48 hours. We also provide technical support in troubleshooting cable malfunctions.
You can contact our specialist for technical support.
We are available to assist you with any questions or issues you may have.
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